Terms and Conditions

Effective Date: April 17, 2025

Last Updated: April 17, 2025

These Terms of Service/Terms and Conditions (“Terms”) govern your access to and use of services provided by REACH OPTIMIZED LLC (“we,” “our,” “us”) through our website, lead forms, SMS communications, and any related services (collectively, the “Services”).

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1. Use of Services

You agree to use the Services only for lawful purposes and in compliance with all applicable local, state, and federal laws and regulations.

You must be at least 18 years old or the age of majority in your state of residence to use our Services.

2. SMS/MMS Messaging Program Disclosure

a. Consent to Receive Messages

By submitting your phone number through our website, lead forms, or other means, you expressly consent to receive recurring SMS or MMS messages, including promotional messages, transaction updates, and appointment reminders, from us or on our behalf.

b. Opt-In and Opt-Out

  • You must opt-in to our messaging program using clear, affirmative consent.
  • If you have consented to receive customer care text messages, you may receive text messages such as appointment reminders and updates regarding support you have requested.
  • If you have consented to receive marketing text messages, you may receive text messages such as promos and review requests.
  • Message frequency varies. Message and data rates may apply.
  • You may opt-out at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at start@reachoptimized.com or 410-888-0165.
  • View our Privacy Policy.

c. Recordkeeping

We maintain opt-in records and consent logs in accordance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

3. Prohibited Conduct

You agree not to:

  • Use our Services for any unlawful or fraudulent purposes
  • Submit false or misleading information through lead forms
  • Interfere with or disrupt the functionality of our website or messaging platform
  • Attempt to harvest personal data from other users or spoof sender identities

4. Lead Forms and Submissions

By submitting a lead form or providing your contact information, you agree that:

  • The information you submit is accurate and truthful
  • You are the authorized owner of the contact information provided
  • We may use this information to contact you via phone, email, or SMS
  • Submissions may be stored for recordkeeping and compliance purposes

5. State-Specific Terms

California (CCPA/CPRA)

California residents have the right to:

  • Know what personal information is collected
  • Request deletion of personal data
  • Opt out of the sale or sharing of data
  • Not be discriminated against for exercising privacy rights

To exercise your rights, contact us at start@reachoptimized.com.

Colorado, Connecticut, Virginia, Utah

Residents have the right to:

  • Access personal information
  • Correct inaccuracies
  • Request deletion
  • Opt out of targeted advertising and profiling
  • Appeal decisions about their data requests

To exercise your rights, email start@reachoptimized.com.

6. Intellectual Property

All content, trademarks, logos, and software used on our website or messaging platform are owned by or licensed to Reach Optimized, LLC. You may not reproduce, distribute, or exploit our intellectual property without prior written consent.

7. Disclaimers

We provide our Services “as is” without warranties of any kind. We do not guarantee uninterrupted access or that communications will be error-free or secure.

We are not liable for delays or failures in message delivery caused by wireless carriers or third-party platforms.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page with an updated effective date. Continued use of the Services constitutes your acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms or would like to exercise your privacy rights, contact us: